Return & Refund Policy

Customer satisfaction is important to us.

Return Eligibility

We offer free returns for eligible items within 60 days of the purchase date.

Returned products must be:

  • Brand new
  • Unused
  • In original packaging
  • Include all accessories

Before Returning

Please contact our customer service before sending any return.

Email:

[email protected]

Return Address

Theinkyelist

99 Lake Shore Blvd E, 405,

Toronto, ON M5E 0H3,

Canada

Refund Processing

After we receive and inspect your returned item:

  • Refunds are processed within 3–5 business days.
  • The actual arrival time depends on your bank or payment provider.

Refunds will be issued using the original payment method.

Non-returnable Items

Returns may not be accepted if products:

  • Have been used
  • Are damaged by the customer
  • Are missing original packaging