Return & Refund Policy
Customer satisfaction is important to us.
Return Eligibility
We offer free returns for eligible items within 60 days of the purchase date.
Returned products must be:
- Brand new
- Unused
- In original packaging
- Include all accessories
Before Returning
Please contact our customer service before sending any return.
Email:
Return Address
Theinkyelist
99 Lake Shore Blvd E, 405,
Toronto, ON M5E 0H3,
Canada
Refund Processing
After we receive and inspect your returned item:
- Refunds are processed within 3–5 business days.
- The actual arrival time depends on your bank or payment provider.
Refunds will be issued using the original payment method.
Non-returnable Items
Returns may not be accepted if products:
- Have been used
- Are damaged by the customer
- Are missing original packaging
