Frequently Asked Questions
When will my order ship?
Orders are processed within 1–2 business days.
How long does shipping take?
Shipping usually takes 2–5 business days after your order has been processed.
Do you offer free shipping?
Yes.
Orders over CAD $14.99 qualify for free shipping.
Can I return my order?
Yes.
We offer free returns within 60 days for unused, brand-new products.
How do I start a return?
Please email:
before sending your return.
When will I receive my refund?
Refunds are processed within 3–5 business days after we receive your returned item.
Your bank or payment provider may require additional processing time.
Where should I send my return?
Theinkyelist
99 Lake Shore Blvd E, 405,
Toronto, ON M5E 0H3,
Canada
How can I contact customer support?
Email us anytime at:
Our team usually replies within 1–2 business days.